UNFI Realigns Commercial Wholesale Organization into Two Product-Centered Divisions to Enhance Service to its Customers and Suppliers
January 8, 2025 5 minute read
On January 8, UNFI announced steps it is taking to advance the Company’s multi-year strategy focused on creating more customized value for its customers and suppliers and driving profitable growth.
In support of its strategy, the Company will realign its commercial wholesale organization into two product-centered divisions, Conventional Grocery Products and Natural, Organic, Specialty & Fresh Products, while continuing to enhance its enterprise-wide commercial and supply chain capabilities.
Louis Martin, currently President of Wholesale, will become President of Conventional Grocery Products and UNFI Chief Commercial Officer. Mark Bushway, currently Chief Supply Chain Officer, will become President of Natural, Organic, Specialty & Fresh Products and UNFI Chief Supply Chain Officer.
Each division will have focused sales teams aligned to the unique product and service needs of the 30,000 retail locations that UNFI serves. Both divisions will be supported by dedicated functional experts in merchandising, operations, procurement, and supplier services.
Capability centers of excellence in areas including supply chain, professional and digital services, and private brands will work across the divisions to support sales leaders in building customized programs to help customers and suppliers accelerate their growth strategies.
Sandy Douglas, UNFI CEO said, “This realignment is another step in the execution of our plan to add value and improve efficiency and effectiveness for our customers and suppliers. By empowering our commercial teams to provide a more customized product and service-centered experience, we intend to help our customers and suppliers differentiate, compete, and grow profitably through a more responsive, efficient, and effective operating model.”
Progressive Grocer spoke with Sandy Douglas for a closer look at this new model and what’s next for UNFI as the company continues its efforts to better serve customers and suppliers. Read their story here.